Got a question or a problem that needs solving? We can probably help. Whether it's an audio term you don't understand, or a complex enclosure design, we have one of the most comprehensive stores of audio information on the Web.

The first step we ask you to take is to visit our Audio Advice & Education section. Here you will find everything from the definitions of audio terms, to complete explanations (with diagrams) of exactly how a speaker works. If you cannot find what your are looking for in this section, or if you have a question that requires a specific answer tailored precisely to your particular needs, then will will be happy to help you out with one-on-one personal service. However, we cannot answer questions about installations in particular automobiles, or identify exact repair procedures. There are some matters for which a competent repair shop cannot be substituted.

Our technical staff is headed up by Jim Peterson, a member of the International Society of Audio Consultants. He has a quarter century of hands-on experience in audio sales, and repair, and has been highly rated as an expert in Consumer Electronics at askme.com, the premier Q&A site on the Web.

See Some Recent Answers

Ask Jim, or one of our other technicians a question.

The following are excerpts copied directly from some of the hundreds of complimentary e-mails we have received over the past few years.

Subject: Thanks a million guys

I just wanna say thanks to the crewmembers of Electronixwarehouse.com b/c you people have kept ur word in assisting me efficiently with several orders. Every single item has made it safe to my possession and Im so damm proud of dealing with people like you. This is a hell of a relief to have to spend so much money and get exactly what I asked for, thank u. Especially with accurracy and trust. Now this is the type of company that makes u want to keep spending. I plan on continuing my purchases with u people and spread the word to other consumers such as I, to do so from the Electronixwarehouse crew.

Thanks-a-mil

Oneris "El Platanito"
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Subject: Thanks!

You guys are amazing. Thanks so much I can't thank you enough. I am going to give you the best ratings and tell everyone to shop here. It is so nice of you to be that helpful and descriptive. I really appreciate it and will let you know when I get the money to purchase this product. Thanks again - my video system will be set thanks to you guys.

Deb
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Subject: Thanks!

Thank you so very much for your willingness to share educational information! As an educator with limited resources, finding a free source of information regarding how speakers work was WONDERFUL! The library books were incredibly technical, and all other web sources I discovered wanted to charge for the information you provided. Now I can help my students understand some basic sound principles (especially how "booming" bass isn't always the best. Be assured that when we are ready to build a speaker, we will come to you for the parts!
Thanks again for your willingness to share!

Venita
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Subject: You're the greatest audio company!

I've been looking for a website that has quality brands at discount prices and I've finally found it! Crutchfield carries some of the same brands that you do, but they cost over a hundred dollars more! Crutchfield throws up prices to bring them down and call it a sale. You guys bring them down, and bring them down further during a sale. You're the best! I recently purchased a Legacy Red Series2 1000 watt amp for only a hundred dollars! Where else are you going to find a deal like that?

Sincerely,
your newest customer,
Ben Singletary
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Subject: Control Device for Car Neon

Thanks for your prompt and helpful reply. I appreciate your extra efforts to direct me to places where I could get an answer to my question. Good luck with your business. Customer service is critical to retaining customers, and you folks have that part nailed!

Best regards,
Jean Stone
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Subject: Thanks

I just recently ran across your Web site and am truly impressed. The time that your organization has taken to share information and educate speaks volumes about who you are. I am confident that you have received many letters such as this with regards to your efforts.

I am in the process of outfitting my full-sized, extra cab Chevy truck with some of my old Kenwood pieces as well as some new speakers, crossover, EQ, etc.

In the past, I have had a couple of poor experiences with Internet and "mail-order" sales. The care that your company demonstrates gives me encouragement to utilize this forum for purchases again. I plan on accessing your site for these needs.

Thank you again for your time and effort.

Sincerely,
Stephen Stevens
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Subject: Thanx

Hi, thanks for the advice, it may have helped save the car too!

After receiving your mail I immediately took the car to an audio technician. He expressed a similar opinion and agreed with what you had said. He took the car off me for an hour and checked everything in my install. While he was in the engine bay checking the battery connections he noticed some places where wires had rubbed and melted together or something. Anyway he said that it only used those wires when it was running and moving and that it could have wiped my battery out and stopped the power steering from working while the car was one the move! He replaced a couple pieces of cable and taped them down securely.

Since then it's been fantastic. No problems at all.

Thank you very much for your help

Gareth Williams
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Subject: Outstanding Service

I want to thank you for taking the extra time that was taken to deliver my package. I received my package yesterday and was very pleased with the swift delivery, considering that I'm stationed all the way in Japan. Usually in the past, items that I've ordered have taken much longer. All the items were received in perfect condition and I was truly satisfied with all your services.

Thanks again.
Thomas O' Connor
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Subject: Hooking an amp to a MTX road thunder sub box

Jim,

Thank you for your response. I had sent 4 tech support inquiries out. 2 were to the manufacturers of the equipment, one was to Crutchfield, and one was to you. You were the only one that answered and went into great depth to educate me as to how to troubleshoot the problem.

Because of this I have moved Electornixwarehouse to the top of my list for car electronics for the upcoming holidays. Thanks !!!

If you have a "Boss" please forward a copy of this to him
.
Thanks Again

Walter Young
*****************

Customer Service,

Just wanted to thank you for your quick responses and information. I have dealt with a number of audio and video companys online, and have to tell you that so far your company has been a pleasure to do business with. I plan on doing alot more business with you in the near future.

Thanks again,
Michael Labetti
*******************

To Whom It May Concern,

I have not bought anything from your website yet, but it looks easy to navigate, and your shipping is discussed up front. I just got blindsided by [another site] and made a complaint to the better business bureau. I just wanted you to know that consumers appreciate websites that are not deceptive and unforgiving. Your website is on my favorites list now.

Sincerely,
Nicolette E. Chartier
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Subject: The best site yet

I just had to tell you that as far as I am concerned this is the best site I have come across so far for car subwoofer speakers. I am trying to find these for my husband and know nothing at all about them. When coming across the RMS and other things like that I had no idea what they were talking about. I will make sure that my husband looks at this site and, hopefully, will buy his things here. Thanks for taking the time to explain all of this stuff to a frustrated house wife.

Wendy
*********

Subject: car audio

WOW!!!

This is one of the best car audio sites I've ever seen!!! I can'tell you how much I've learned! I just started to get into car audio and upgrading my cars system, and I'm just learning about how to connect all this equipment.

Thanks for this site and your time.

Ben
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Subject: 6X9" speaker grills/order delivery

Thanks Folks!

I'll try getting some cheap 6x9 speakers and use the grills... I had not thought of that. I got the order in good shape! I ordered them on the 11th and received them on the14th. Pretty good shipping time! The boxes you sent were of excellent quality.

Thanks Again and Merry Christmas.

Bob
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Subject: Head unit

Dear Jim,

Thank you very much for this enlightening info. I always thought subwoofers needed more power but I had no idea it needs at least/about 120% of their ratings. No wonder the setups I've seen have large & many amps, but nobody could intelligently explain WHY??? Your explanation was very informative.

All the best to you!

Edgar
********

Subject: Order #1669-5292-3191

I received my speaker box today, and I will say that I have never received anything, especially from the Internet, that quickly. It is a great quality box and I will recommend your company to anyone interested.

Thank you!!!

Ricky Lloyd
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Subject: Amp not working when reading on CD

Jim,

BINGO! You were exactly right. What happened is that I initially plugged the power antenna wire of the radio unit to the wire marked 'power antenna' on the Chrysler wire harness. In fact, it should have said 'Amplifier' instead of 'power antenna.' I switched the Amp and Power Antenna wires, as you suggested, and now it works perfectly.

Many thanks for your help.

Alain
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Subject: Re: Thanks for taking a minute...

Jim,

Thanks profusely for taking the time to respond, especially on a Saturday. I appreciate the time necessary to send such a detailed reply.

If there is anything I can do to assist you, I owe you one. Are you in the market to buy a home? Moving to California? I'll check out your website and order goodies when I start upgrading the stereo system in my Suburban, another project coming soon.

Thanks again.

Sincerely,
Mark Roknich
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Hello Electronixwarehouse!

Your site is what I've been looking for: straight, in depth answers about car audio for those of us willing to listen. Your statement of philosophy may be the single most refreshing thing I've ever seen on the web.

Kenneth
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Subject: Great site!

This is by far the most informative site and the most customer oriented site I have ever had the pleasure of viewing, I will be a dedicated customer, and this will definitely help me with plans on obtaining my MECP certification.

Thank you and I hope the best for your company.

Ryan
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Subject: Question on enclosure volume

Thanks so very much Jim for the help, you really went the extra mile to try to find the right info for me, and I appreciate it.

Thanks again for your help, im really impressed.

Raleigh Adams
********************

Dear Jim,

I would just like to say thank you for all the information you have provided me over the past months. Your information has been great in helping me decide on my car audio options.

T hanks again,

Alex
******

Jim,

Thank you very much! You answered thoroughly, clarifying exactly what I needed and I appreciate your quick response.

Clifford
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Subject: Re: ground noise?

Jim,

Thanks so much for the speedy reply. you guys have a great, informative sight. I'll see what I can do to remedy this annoyance.

Thanks again,

Al
**

Hey,

WOW. That was a VERY honest and quick response. I really appreciate it. That really lets me know a lot more about this system. I find that rare. I'll put in a good word for you with my friends.

Louis
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Folks,

Thank you for your prompt and helpful response. I must say, you guys run a fine business.

Thanks!!
Greg

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